Insurance experience · CLCS & SBCS
What: Donnan owns R&R Insurance Group, an independent insurance agency based in Greensboro serving Lake Oconee homeowners and businesses. He has worked in insurance since 2008 and founded the agency in 2010. His Commercial Lines Coverage Specialist (CLCS) and Small Business Coverage Specialist (SBCS) designations add focused education in business insurance.
Why it matters: For a roof or claim concern, Donnan connects the reported issue with specific images, locations, and missing information. You receive a record you can discuss with your contractor or adjuster, plus help understanding the findings.
Clemson Applied Drone Technology — UAS Mission & Vocation
What: Completed Clemson’s Applied Drone Technology program through UAS Vocation and UAS Mission Administration coursework, with practical mapping work, mission procedures, checklists, and risk-assessment documents.
Why it matters: For a build or tract, that means choosing coverage and viewpoints for the finished map or progress record, then planning access, crew roles, and flight conditions before capture.
Certified Infrared Thermographer · Level I
What: Completed Clemson’s Applied UAS Thermography coursework and passed its Level I certification examination. The training addresses interpreting surface-temperature patterns; the completed roof reports show thermal images, recorded scan settings, visual references, and written observations.
Why it matters: Thermal patterns are interpreted alongside materials, weather, visual evidence, and scan conditions, with written observations and appropriate follow-up.
AUVSI Trusted Operator · Level III
What: AUVSI is the Association for Uncrewed Vehicle Systems International, an industry association for drone and robotic systems. Donnan earned its Level III Trusted Operator qualification through Clemson’s authorized program. His assessment records include preparation for a NIST-based flight test, a written flight-risk assessment, site-hazard analysis, airspace checks, observer duties, and emergency procedures.
Why it matters: Before flying your property, the job calls for specific decisions: where people and obstacles are, where the aircraft can operate, who watches the surroundings, and when to stop or land. This qualification brings assessed flight proficiency and documented planning to those decisions.
APSA · Public-safety flight proficiency
What: The Airborne Public Safety Association’s Basic Proficiency Evaluation for Remote Pilots, using structured flying and observation tasks.
Why it matters: Demonstrated aircraft control and observation skills support useful coverage and communication during coordinated assignments.
NFPA · Public Safety Drone 2400 training
What: Training addressing small-drone use in public-safety operations. NFPA is the National Fire Protection Association.
Why it matters: Preparation to coordinate the aerial task with the response team, respect scene restrictions, and share observations through the agreed contact.
FEMA · Incident response & disaster assistance
What: Ten completed Federal Emergency Management Agency courses covering incident command, coordinated response, emergency operations, hazards, and disaster assistance.
Why it matters: Understanding how to work within a response effort and communicate useful information to the responsible lead.
OSHA · 10-hour Construction Outreach
What: Structured construction hazard-awareness training. OSHA is the Occupational Safety and Health Administration.
Why it matters: Site coverage planned with attention to active crews, equipment, access, and coordination with the site lead.
DroneDeploy · Certified Pilot & Ground Certified
What: Completed training in aerial and ground imagery workflows using DroneDeploy mapping and site-documentation software.
Why it matters: Capture and organization aimed at usable maps, marked observations, and consistent site records.
FAA Part 107 · Remote Pilot
What: The Federal Aviation Administration qualification for commercial small-drone work under Part 107.
Why it matters: An aviation foundation for planning around airspace, operating rules, weather, and site conditions.
Together, these qualifications support a disciplined approach to the work. Your quote defines the photographs, maps, written findings, or consultation included. Volunteer search support is coordinated with the responsible lead and depends on availability and conditions.
